Reduce case resolution time by offering support on video
Vixly makes it easy for your customers and users to get support on video
Vixly offers a turnkey service for support organizations offering video support.
24/7 Booking
Let your customers book video support based on your availability.
Payment
Offer free or paid support (payment via Vixly/Stripe or your existing billing system).
Multichannel
Meet with customers on the user-friendly and secure Vixly video service or on the phone.
Rating
Let your customers rate and provide feedback on your support services.
Demo: Let your customers schedule and meet with your support reps
Support Engagement
Demo showing how customer support organizations can provide video support to customers.
How to get started
Start trial
Register for a free 30-day trial with unlimited access to functionality and unlimited use (paid sessions subject to fee).
Configure
Create a Vixly page for your organization and add your free or paid services. Optionally add support for payments via Vixly/Stripe.
Share
Share link to your Vixly page on your website and social media, and add your personal Vixly link to your e-mail signature.